Payments Guide

Payments Guide

ðŸ’ģ Payment Information & Bank Transfer Guide

🔒 Secure Bank Transfer Payments

To continue offering our customers the most competitive prices possible, we currently accept Bank Transfer payments only.

💰 Credit card processors and online payment gateways often apply additional fees and restrictions to tobacco-related products. By using direct bank transfers, we can reduce unnecessary costs and continue providing better value pricing across our store.

⚠ïļ Please also note that PayPal no longer supports or processes payments for tobacco-related products, which means bank transfer is currently our only accepted payment method.

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🛒 How To Complete Your Payment

After placing your order, you will receive to your email:

  • 📧 check your Order Confirmation Email
  • ðŸ”Ē Unique Order Number
  • ðŸĶ Our Current Bank Transfer Details

Please carefully follow the instructions below.

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✅ Step 1 — Place Your Order

Complete checkout normally through our website and submit your order successfully.

ðŸ“Đ Once completed, you will receive your invoice and payment instructions via email.

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✅ Step 2 — Login To Your Banking

Open your:

  • ðŸ“ą Mobile Banking App
  • ðŸ’ŧ Internet Banking
  • ðŸĶ Or visit your local bank branch

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✅ Step 3 — Transfer The Exact Invoice Amount

Please transfer the exact total shown on your invoice to the bank account details provided in your order confirmation email.

⚠ïļ IMPORTANT NOTICE
     🔄 Bank details may occasionally change. Please always use the latest payment details supplied during checkout or within your invoice email.

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✅ Step 4 — Payment Reference Instructions

When making your transfer, please use:

ðŸ‘Ī FULL NAME + ðŸ”Ē ORDER NUMBER

   Example: John Smith 1001

   ✅ This helps us quickly identify and process your payment without delays.

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⚠ïļ IMPORTANT PAYMENT REFERENCE NOTICE

To help ensure payments process smoothly through the banking system, please DO NOT include wording such as:

❌ Cigarettes
❌ Tobacco
❌ Smokes
❌ Nicotine
❌ Any similar wording

✅ Please use ONLY:

  • ðŸ‘Ī Your FULL NAME
  • ðŸ”Ē Your ORDER NUMBER

  🙂 This helps avoid unnecessary payment delays.

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🚚 After Payment Is Sent

Once your payment has been submitted:

✅ Our team will verify the transfer
✅ Orders are dispatched once payment clears into our account
✅ Shipping confirmation and tracking information will be emailed to you ASAP

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⚡ Faster Order Processing

To help speed up dispatch, we recommend sending:

  • ðŸ“ļ Payment Screenshot
  • ðŸ§ū Payment Receipt
  • ðŸ”Ē Your Order Number

after completing your bank transfer.

This may help us process and ship your order faster.

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ðŸ“Ķ Shipping & Tracking

Once your order has been packed and shipped:

📧 A tracking number will be sent directly to your email address as soon as possible.

Please ensure your email address is entered correctly during checkout to avoid notification delays.

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📌 Important Information

✅ Bank Transfer is currently our only accepted payment method
✅ Orders are processed after cleared payment is received
✅ Incorrect payment references may delay processing
✅ Please do not save old bank details for future orders
✅ Always use the latest payment information supplied with each order

🙏 Thank you for your understanding and continued support.